Service

Hydromar demands uncompromised quality from its own products as well as those from our suppliers. That is why our service department works with a small selection of partners who can guarantee us top quality spare parts. We offer service and support to Hydromar equipment only. In high exceptions we will be offering our services to other hydraulic equipment as well.

We take full responsibility for our part of any project of the hydraulic system(s). Our many loyal and satisfied clients are proof positive of the effectiveness of this approach.

Regular maintenance is important. To ensure the Dutch quality standards, Hydromar collaborate with high quality parts from brand-named subcontractors coordinated by our aftersales team. Furthermore we have highly trained technicians ready for traveling in a short period of time to the location of the yacht to help on the way.

Hydromar offers an extensive range of spare parts. Delivery in a short notice and scheduled maintenance on board with highly trained technicians is standard procedure.

We work closely with our customers to achieve outstanding results. Speed and efficiency are keywords for our service team. After the job is done we like to hear your feedback to help us improving our products and services in future projects.

You can rely on our technical knowledge, dedicated and highly trained technicians and quality control during maintenance, repair or refit.

Our services

Annual survey and certification

Annual inspection of cranes & boarding equipment according IMO MSC.1/Circ.1206 & 1331

Inspections by our specialized and trained personnel according IMO MSC.1/Circ.1277 Certification to comply with class / flag state regulations. Repairs with original parts where required and possible.

Focus on aftersales

We remain available to you even after the delivery or installation of our products and services. All the technical data of our products is registered in a database so that our highly professional employees are always able to perform the appropriate maintenance or repairs. Due to our skilled in-house technicians, you can rely on quality and expertise throughout the after-sales trajectory.

Uncompromised quality and guarantee

Quality
Our service department make life easy and provides peace of mind for our customers. We take full responsibility for our part of any project for the entire life-cycle of the hydraulic system(s). This has become a significant part of our business after delivering many projects for years on.

Guarantee
Our standard warranty is 12 months after handover of the boat to the owner but no longer than 18 months after commissioning when it comes to “new build” projects.

Spare parts and maintenance

Professional refits

Hydromar is a reliable partner for your refits. We have many years of experience with projects of all sizes and can provide you with objective and professional advice. Revised products are carefully removed and assessed by our own experts. We will then help you determine the best course of action and perform whatever tasks necessary.